Safety & Policies

Beautiful Northern Lights illuminating a campsite with tipis in Yellowknife, Canada, at night.

Safety First

All participants receive a pre-trip briefing covering gear, hydration, weather considerations, and trail conditions. Our guides maintain first aid kits and emergency communication devices on every trip.

Refund Policy

  • 100% refund up to 7 days before the trip
  • 50% refund up to 48 hours before departure
  • No refunds for same-day cancellations or no-shows

Weather Policy

Trips may be delayed or rescheduled due to unsafe conditions such as thunderstorms, heavy winds, or extreme heat. Participants will be notified by email or text.

Trip Duration Table

Adventure TypeDurationNotes
Guided Hike3–5 hoursEasy–Moderate
Kayak Tour2–4 hoursCalm water
Camping Trip1–2 nightsGear provided

FAQ Section

  • Do I need prior experience?
    • No — most of our trips are beginner-friendly.
  • Is gear included?
    • Kayaking and camping trips include gear. A gear list is sent to hikers before the trip.
  • Are kids allowed?
    • Yes, ages 12+ with parent or guardian.
  • How large are the groups?
    • We keep groups small — usually 6–10 participants.